Another iPhone disabled question :-/

Hi All,

So I have disbled my iPhone 4s by forgetting my passcode (like it seems many other people do!). Also as the phone went dead as I was away for the weekend the SIM is also locked. I have often backed it up to iCloud but I never had the camera roll back up option ticked as I cannot see it when I sign into iCloud. I dont have iTunes on my laptop or access to the original iTunes where it was synced a year and a half ago.

My question is can I get the phone unlocked by Apple? ( I have the IMEI number and proof of purchase) Is there any way of keeping or getting my photos/videos and messages? When I had my phone plugged into the laptop and was clicking backup through wifi will this have also backed up my photos?

Thanks!